Shipping Policy

Last updated: [Insert Date]

This Shipping Policy explains how Code & Gadget Ltd (“we”, “our”, or “us”) handles delivery of both digital and physical products. Our goal is to ensure safe, timely, and transparent delivery for every customer.

1. Digital Products

• All software, APKs, digital downloads, and licences are delivered electronically via email or your online account dashboard.
• Delivery is usually instant or within 24 hours after payment confirmation.
• Please ensure your email address is correct to avoid delays in receiving access links or licence keys.

2. Hardware Products

• Hardware devices, components, or accessories are shipped from our UK warehouse or trusted suppliers.
• Orders are typically processed within 1–3 business days after payment verification.
• We currently ship within the UK and selected international destinations.
• Tracking information will be provided once your order has been dispatched.

3. Shipping Rates

• Shipping costs are calculated at checkout based on destination, package weight, and courier service.
• Free UK shipping may apply on promotional items or orders above a specified amount (as advertised).
• International orders may incur additional customs duties or import taxes — these are the buyer’s responsibility.

4. Delivery Times

• UK Standard Delivery: 2 – 5 business days after dispatch.
• International Delivery: 5 – 14 business days depending on destination and customs clearance.
• Delays caused by postal or courier services are outside our direct control, but we’ll assist in tracking and resolution.

5. Lost or Damaged Shipments

If your hardware product is lost or arrives damaged, please contact us within 7 days of delivery using your order reference. We may request photos of the packaging and item to support an insurance claim or replacement.

6. Address Accuracy

Customers are responsible for providing a correct and complete shipping address. We are not liable for delays or losses resulting from inaccurate information supplied during checkout.

7. Order Tracking

Once your item is shipped, you’ll receive a tracking link via email. You can monitor delivery progress directly through the courier’s portal.

8. Contact & Support

For any shipping-related questions, please reach us at:
Email: support@codeandgadget.com
Phone: +44 7455 690051

9. Updates to This Policy

We may update this Shipping Policy occasionally to reflect changes in our operations or logistics partners. The latest version will always be available on this page.